Refund Policy
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Thank you for shopping with us!
We strive to provide high-quality products and exceptional service. However, please note that we do not offer returns or exchanges on any items purchased through our website.
Refund Eligibility:
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Refunds are only considered in specific circumstances, such as:
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Incorrect item received
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Defective or damaged products upon arrival
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How to Request a Refund: If you believe you qualify for a refund based on the criteria above, please email us at dominiquemillera@gmail.com within 14 days of receiving your order. To expedite the process, please include the following information:
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Order number
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Description of the issue
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Photos of the item (if applicable)
Processing Refunds: Once your request is received, we will review your case. If approved, refunds will be processed to the original payment method within 5-7 business days.
Note:
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We reserve the right to refuse refund requests that do not meet our criteria.
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Shipping fees are non-refundable.
For any further questions or concerns, please feel free to reach out.
Thank you for your understanding!
Dominique